Returns, Refunds & Cancellations Policy

Ladipo.ng does not currently receive or hold buyer purchase payments for marketplace goods. Purchases are concluded directly with the supplier.

Return eligibility and instructions are generally handled by the supplying vendor. They depend on what was agreed, the condition of the goods, applicable law and any supplier-specific terms. There is no universal Ladipo.ng return window.

Before purchase, buyers should confirm the exact product, fitment, vehicle or application details, part number where relevant, condition, quantity, any warranty and delivery terms.

If goods are incorrect, materially misdescribed, defective, damaged, counterfeit or otherwise inconsistent with the agreement, the buyer should contact the supplier promptly.

Cancellations before fulfilment should be discussed directly with the supplier. There is no universal Ladipo.ng cancellation window unless a specific term has been agreed.

Where a refund is due for a marketplace purchase, the supplier that received the buyer's money is responsible for processing it. Ladipo.ng cannot directly refund purchase funds it never received.

Buyers may escalate complaints to Ladipo.ng. We may request transaction evidence, contact the supplier, review marketplace conduct, restrict supplier access, suspend listings or take other marketplace enforcement action where appropriate. We do not promise reimbursement from Ladipo.ng's own funds.

Supplier subscription payments made to Ladipo.ng are separate service payments and are not buyer marketplace purchase funds. This policy does not create subscription refund terms.

Nothing in this policy is intended to limit rights or remedies available under applicable law.