Trust Centre
Confidence before you pay
Product verification, supplier standards, inspection, authenticity, delivery, and returns — explained clearly for first-time buyers.
- Verified before dispatch
- Confirm before payment
- Fast Lagos delivery
How trust works here
Six pillars of buyer confidence
Product verification
Every order is checked before dispatch. We confirm the part matches what was agreed on WhatsApp — identity, condition grade, and fitment expectations — so you are not guessing what arrives.
Supplier standards
We work with verified suppliers across Nigeria. Trust sits with Ladipo.ng as the transaction layer — not with anonymous stall listings. Supplier relationships are selected for reliability, not the cheapest pitch.
Inspection process
Before dispatch, parts are inspected against the confirmed order. Condition grades are transparent. If something does not meet what we agreed, we do not send it and hope you will not notice.
Authenticity commitment
We prioritise OEM and genuine manufacturer products, then OE-quality aftermarket. We do not present counterfeit parts as genuine. Condition and authenticity are confirmed with you before payment.
Delivery process
We deliver across Lagos. Same-day where timing allows — typically for orders confirmed before 2PM. Address and slot are confirmed on WhatsApp when you order.
Returns
If the wrong part arrives or something is not as agreed, tell us immediately. We source a replacement and dispatch it as a priority. We stand behind every order.
Why it matters
Counterfeit parts are not a bargain
Wrong or fake parts cost money twice — and can put lives at risk. Read Why Genuine? for a plain-language guide to OEM, aftermarket, and how verification protects you.
Read Why Genuine?Not sure which part you need?
AI Mechanic suggests likely causes and catalogue-backed matches — then you confirm on WhatsApp before paying.
Try AI MechanicFAQs
Common trust questions
- How do you verify parts?
- We confirm the exact part, fitment, condition, and price with you on WhatsApp before payment. Before dispatch, we inspect the order against that agreement.
- Are all parts OEM genuine?
- We prioritise OEM and genuine manufacturer products, then OE-quality aftermarket. Condition is always confirmed before you pay — never left ambiguous.
- When do I pay?
- Only after everything is agreed on WhatsApp. Payment is via bank transfer to Require Trading Limited. Then we verify and dispatch.
- What if the part is wrong?
- Message us immediately. We source a replacement and dispatch it as a priority. Wrong-fit is our problem to fix — not yours to absorb.
- How fast is Lagos delivery?
- Same-day delivery across Lagos for orders confirmed before 2PM, when timing allows. We confirm your address and slot on WhatsApp.
- Where can I learn about counterfeit risk?
- Read Why Genuine? for a clear breakdown of counterfeit vs OEM vs aftermarket — and why verification matters for safety and warranty.